Basic Warranty Services

Under the umbrella of Support Services, Honeywell Edge Services offers a variety of maintenance plans to support your Honeywell mobile computers, printers, and scanners.

The Basic Warranty Service plan is an economical repair alternative that covers device defects, including component-part failures.

Features and benefits:

  • Extends factory warranty for up to two years

  • Fixed multi-year pricing, with optional renewals* 

  • Device cleaning and preventive maintenance

  • Telephone-based technical support

  • Convenient online Return Authorization requests and service-history reporting

  • Best-in-class service and support

*Coverage must be purchased within 90 days of equipment purchase

At every stage, Honeywell Edge Services gives you the confidence of having leading-class technology combined with service and support plans that will maximize the uptime and return on investment for your devices.

Contract Length 1 or 2 Years
Android Updates/Patches Included
Warranty Repair  Included
Technical Support  Included
Spare Pool Management Can be added to Basic Contracts
Cutter Refresh1 -
Printhead Refresh2 -
Accessory Replacement -
Battery Refresh -
Device Replacement  -
Accidental Damage  -
Component Repair -
Wear and Tear -
Depot Turnaround Time (TAT) 12-15 Days

1Only available for Printers
2Only available for Printers; Mobile Printer Printhead Replacement included in standard Gold and Platinum contracts