Measuring DC Performance
When it comes to prioritizing performance metrics in a distribution center (DC), maintaining the highest possible customer service levels should arguably be at the top of the list. Fulfilling this promise requires seamless execution across a diverse range of DC systems, processes and contributing key performance indicators (KPIs). At the end of the day, the goals are relatively simple: deliver the right products to the right customers, on time, in the correct quantity and at a competitive price.
Today on the show: we’ll be exploring how DC operators can measure performance to achieve these key customer service objectives. The guest today is Amardeep Singh, head of product management and technology at Honeywell Intelligrated.
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