Building limitless customer journeys
In a relentlessly competitive landscape, retailers need to continuously evolve customer experiences to stay relevant. Our expertise and adaptive tools can empower you to deliver exceptional service every time, with everything from unified fulfilment strategies to smarter payments technologies.
Video Podcast: Why Retailers Need to Think Beyond the Channel
As digital and physical retail become increasingly blurred, omnichannel is no longer a relevant or future-focused approach. In this podcast, our Global Retail Marketing Manager Tony Boncore chats with renowned retail expert Steve Dennis about why retailers need to see the customer as the channel and keep adapting to their ever-changing desires.
Video Podcast: The Evolving Role of Stores in Unified Commerce
Stores no longer have a single role as the space where shoppers purchase products alone. They’re now taking on much more complex and varied functions. This includes stores becoming product showrooms, fulfillment centers, reverse logistics hubs, immersive experience venues and more. In this podcast, we’re talking about what the future of the store looks like and key considerations retailers need to make to get there.