Technical Support

Honeywell offers a wide range of certified technical support avenues ranging from 24/7/365 hotlines to online do-it-yourself guides. We offer customers superior solutions and services designed to maximize system productivity and uptime while reducing operating costs.

Advanced Sensing Technologies

For enquiries regarding our products or technical assistance related to switches, industrial or board-mounted sensors, transportation controls, sensors for your application needs, SwiftDecoder™ software and optical scan engines, we provide global engineering and service support for your needs.


When you need diagnostics to minimize downtime, we offer hassle-free access to expert service engineers anytime you need us. Our multilingual service team is equipped with remote access to troubleshoot, identify, and respond to your issues with proven support solutions. IN-24X7® Technical Support provides the industry’s most robust suite of features.

Global Tracking

Please click the link below for technical support related to Honeywell's Global Tracking products and solutions: from Tracking to Search and Rescue; from Ocean Alert SSAS to TMS support.


The Honeywell Productivity Solutions and Services technical support portal enables you to submit support cases and engage with the AIDC community about Honeywell solutions, such as barcode scanners, mobile computers, printers, software. You can also search for answers or solutions from our vast knowledge base and more.

Additionally, the technical support portal offers multilingual support for all its content in the following languages: Chinese, Portuguese, French, German, Italian and Spanish.

For Voice Solutions, visit our portal to submit support incidents and access the knowledge base.


Need to know more about the technical information behind our products? Our service team and customer support is happy to help. Feel free to reach out with general inquires or a request for a quote or demo or call our customer service line.