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Basic Warranty Services

Under the umbrella of Support Services, Honeywell Edge Services offers a variety of maintenance plans to support your Honeywell mobile computers, printers, and scanners.

The Basic Warranty Service plan is an economical repair alternative that covers device defects, including component-part failures.

Features and benefits:

  • Extends factory warranty for up to two years

  • Fixed multi-year pricing, with optional renewals* 

  • Device cleaning and preventive maintenance

  • Telephone-based technical support

  • Convenient online Return Authorization requests and service-history reporting

  • Best-in-class service and support

*Coverage must be purchased within 90 days of equipment purchase

At every stage, Honeywell Edge Services gives you the confidence of having leading-class technology combined with service and support plans that will maximize the uptime and return on investment for your devices.

SERVICES BASIC
Contract Length 1 or 2 Years
Operational Intelligence1 Can be added to Basic Contracts
Sentinel Service2 Can be added to Basic Contracts
Spare Pool Management Can be added to Basic Contracts
Cutter Replacement3 -
Printhead Replacement -
Accessory Replacement -
Battery Replacement  -
Device Replacement  -
Accidental Damage  -
Component Repair -
Wear and Tear -
Warranty Repair  Included
Technical Support  Included
Depot Turnaround Time (TAT) 15 Days

1Only includes Performance Professional Module

2Only available for Mobile Computers

3Only available for Printers

4Mobile Printer Printhead Replacement included in standard Gold and Platinum contracts