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What is the delivery time for my order ?
A: You can download a duplicate copy of your official order confirmation with expected shipping dates.
This document is available in 'My Orders' pages. In the drop-down menu displayed near your details, click in My Account/Order history. Select an order reference.
In the order history you can also find for each item the delivery status:
"-": the shipping process has not started, "Partially delivered" or "Fully delivered"
Q: What are the shipping costs for my order?
A: Shipping costs are standard conditions mentioned in the Honeywell Terms and conditions.
Shipping costs are given as an indication on the Honeywell online shop, the final shipping costs will be confirmed in the order confirmation.
To check the shipping costs, click on the link View Shipping Costs, displayed at the bottom of the cart, below the Total, and before the Checkout button.
Q: Will all my products be shipped together?
A: If all the products are available, they will be shipped together. If not, you will receive your order in several deliveries.
Q: What if I need to change my address?
A: You can request a new shipping or billing address in My Account/Address Book. Click on "Add Address" then choose the "Add or Change a Ship-To Address" in the Reason for Contact Drop-down. Put your new address in the Comments field.
Your new address request will be evaluated by Honeywell for approval before you can use it.
If approved, you should be able to use this new address within 72 hours.

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