Spare Parts

Honeywell Intelligrated offers the industry’s most comprehensive material handling parts procurement website, backed by a world-class parts fulfillment operation and support services delivered by knowledgeable part specialists. Regardless of which part you need for your material handling equipment, it’s easy to find, order and receive the replacement and spare parts you need.

Our parts fulfillment center meets world-class standards for supply chain excellence, with a sustained inventory accuracy of 99.9 percent and a sustained order accuracy of 99.8 percent.

Self-service Web Store at OnTimeParts.com

When you need critical parts right away, Honeywell Intelligrated provides 24x7 parts services from a dedicated emergency inventory using same-day shipping. OnTimeParts.com provides access to more than 110,000 OEM and commodity parts with in-stock and availability information. The website is designed to automatically sync with Honeywell Intelligrated’s customer service Dashboard™ to identify the correct parts and review their information. OnTimeParts.com also gives you easy access to order history, order status and OEM cross-reference part numbers. 

Access OnTimeParts.com

Learn how to best optimize these highly valuable tools.  Email us at IGSOnTimePartsSupport@honeywell.com to schedule a webinar today.

Live Parts Assistance and Ordering

Live support from field-experienced specialists, each with an average of 20 years of material handling experience, is available Monday through Friday from 8 a.m. to 8 p.m. ET. Emergency and after-hours spare parts support is available from the 24x7 technical support team.

For parts assistance, call 877.315.3400 or visit OnTimeParts.com

Genuine OEM Parts

Finding parts that work seamlessly with your existing equipment allows you to minimize downtime and ensure superior material handling system performance. Visit OnTimeParts.com for competitive pricing and a reliable stock of genuine OEM replacement parts for the following systems and machinery:

• Alvey®
• Buschman®
• Cleco®
• Crisplant®
• Datria Systems®
• Davco™
• FKI Logistex®
• Intelligrated®
• Knighted®
• Mathews®
• Pinnacle Automation
• Real Time Solutions®
• Transnorm
• Versa™

We also offer genuine OEM parts from these reputable component brands:

• Baldor®
• Banner®
• Cutler Hammer®
• Itoh Denki®
• SEW-Eurodrive®
• SICK®
• Siemens®

Parts Assemblies, Crash Kits and Warranty Administration

Honeywell Intelligrated makes it easy to get your vital systems back online with replacement kits, assemblies and specialized crash kits for mission-critical equipment. In the event a warrantied part should fail, our dedicated, full-service warranty and returns team will handle the paperwork and even file claims to get the correct spare back on the shelf.

Parts Assessment and Recommended Spare Parts Kits

Minimize downtime in the event of a part failure by ensuring that your operations have critical spares in stock and on-site. Honeywell Intelligrated’s knowledgeable parts engineers will take inventory of your existing equipment and spares to provide recommended spare parts kits.

On-site Parts Inventory Management System Design and Spare Parts List Validation

Ensure that you’re stocking the right parts in proper quantities by having Honeywell Intelligrated parts engineers design and implement fully stocked spare parts inventory management systems customized to your operation.

Parts by Equipment and Obsolescence Identification

Stay compliant and operational by reviewing legacy systems and evaluating equipment for obsolete parts. We help ensure that you stock the correct quantities and compatible replacements that adhere to updated energy efficiency and safety standards.