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Gold Maintenance Services

Under the umbrella of Support Services, Honeywell Edge Services offers a variety of maintenance plans to support your Honeywell mobile computers, printers, and scanners.

The Gold Maintenance Service plan allows you the flexibility to customize the service contract to meet your unique needs while providing a predictable cost to help manage your budget.

Features and benefits:

  • Three or five years of fixed price protection, with optional renewals*

  • Cleaning and preventive maintenance

  • Telephone-based technical support

  • Convenient online Return Authorization requests and access to online service history reports

  • Select from a list of upgrades to customize your support (*All upgrades not available in all regions). Contact your local Honeywell Representative for a full list of available upgrades including:

    • Comprehensive Coverage  
    • Battery Refresh
    • Device Re-imaging
    • Printhead Refresh 
    • On-site Repairs (for select printers only)
    • 2-Day Depot Turnaround Time

*Coverage must be purchased within 90 days of equipment purchase

At every stage, Honeywell Edge Services gives you the confidence of having leading-class technologies combined with service and support plans that will maximize the uptime and the return on investment for your devices.

SERVICES GOLD
Contract Length 3 or 5 Years
Android Updates/Patches Included
Accidental Damage  Included
Component Repair Included
Wear and Tear Included
Warranty Repair  Included
Technical Support  Included
Spare Pool Management Can be added to Gold Contracts
Cutter Refresh1 Can be added to Gold Contracts
Printhead Refresh2  Can be added to Gold Contracts
Accessory Replacement Can be added to Gold Contracts
Battery Refresh Can be added to Gold Contracts
Device Replacement  Can be added to Gold Contracts
Depot Turnaround Time (TAT) 5 Days3

1Only available for Printers
2Only available for Printers; Mobile Printer Printhead Replacement included in standard Gold and Platinum contracts
32-Day TAT upgrade available

Gold Maintenance Services