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Operational Resiliency: Protect People and Profits

Distribution Center

Necessity is definitely the mother of invention in distribution and fulfillment operations. With the onset of the pandemic in 2020, distribution centers experienced significant operational disruptions and an unexpected spike in e-commerce orders.

Simultaneously, health concerns brought heightened scrutiny to operational safety and the imperative to protect employee well-being and confidence. As a result, distribution center managers across the retail spectrum have implemented new protocols, practices and processes to enhance workplace safety and adapt to higher order volumes. Learn how retail and supply chain leaders have quickly adapted by creating operational strategies that can improve their abilities to survive — and thrive — in this uncertain and demanding market.

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