The Impacts of e-Commerce: Fulfillment Challenges and Improvement Priorities

Research Brief Final

Peerless Research Group (PRG), on behalf of Modern Materials Handling and Honeywell Intelligrated, surveyed 171 U.S.-based material handling executives to discover how their companies are responding to e-commerce demand growth and related order fulfillment pressures. As they address mission-critical labor management, order processing and tracking, and warehouse and distribution challenges, many remain slow to adopt the necessary technologies to improve supply chain productivity.