The Resident Maintenance Model

Man performing maintenance on conveyor

The prolonged operating hours of today’s automated fulfillment and distribution centers leave little time for repairs, preventive maintenance and benchmarking the relative health of a system. In order to avoid costly downtime, more and more DC operators and e-retailers recognize the value of a resident maintenance program that offers guaranteed uptime, staffing, and unlimited access to engineers and support staff. This white paper covers five mission-critical benefits of implementing a resident maintenance program, supported with real-world anecdotes.