Honeywell Device Cleaning and Disinfecting Guide for Mobile Computers

Honeywell Device Cleaning and Disinfecting Guide for Mobile Computers

Millions of workers around the world use Honeywell mobile computers, scanners, printers, and accessories in a myriad of environments and workflows associated with warehousing/DCs, retail, transportation & logistics, direct store delivery, healthcare, and more. Many of these devices are shared from one shift to the next among workers. It is highly recommended that organizations adopt protocols and procedures for routine cleaning and disinfecting devices for employee health and safety.

Honeywell has developed the following series:

  1. Honeywell Device Cleaning and Disinfecting Guide for Mobile Computers
  2. Honeywell Device Cleaning and Disinfecting Guide for Scanners
  3. Honeywell Device Cleaning and Disinfecting Guide for Desktop Printers
  4. Honeywell Device Cleaning and Disinfecting Guide for Mobile Printers
  5. Honeywell Device Cleaning and Disinfecting Guide for Industrial Printers


This guide will provide answers to questions about how to safely clean your Honeywell mobile computers.

Mobile Computers (non-healthcare grade)

The following instructions are approved for cleaning the hard, nonporous surfaces of the Honeywell non-healthcare grade mobile computers.

How should I clean a Honeywell mobile computer (non-healthcare models)?

Always follow your organization’s hygiene or infection-control protocols and the instructions for use provided by the disinfectant manufacturer. Using an approved pre-moistened disinfecting wipe or cleaning solution applied to a clean or sterile cloth, you may gently wipe the hard, nonporous surfaces of the product. Following these instructions:

  1. Turn off the computer.
  2. Ensure that the battery is properly installed to prevent liquid from entering the device.
  3. Use a pre-moistened disinfectant wipe, or if using a liquid solution, apply the approved cleaning solution to a sterile cloth. Wring out any excess liquid.
  4. Wipe all surfaces of the Honeywell computer with the moistened cloth following the manufacturer’s instructions for use.
    • Wipe off the scanner window, camera lens, and flash area.
    • Do not allow any abrasive material to touch these surfaces.
    • Do not allow excess liquid to pool on the device.
  5. Keep a dry sterile cloth ready to dry the device after cleaning.
  6. Use a cotton-tipped swab to clean between the buttons and in other recessed areas of the computer.
  7. The cradle contacts should be cleaned monthly with a cotton-tipped swab dipped in isopropyl alcohol to provide the ideal charger-to-battery contact.
  8. Allow the computer to completely air dry before turning on the power and/or placing it in a charger.

Warnings/Precautions. Honeywell provides the following warning and precautions when cleaning Honeywell non-healthcare devices.

  1. Do not use bleach.
  2. Do not use the above cleaning solutions on fabric or leather surfaces.
  3. Always leave the battery installed when you clean the computer.
  4. Avoid pooling the cleaning solution on any part of the product to prevent moisture from entering any opening such as ports. The touchscreen, scanner and camera windows, buttons, and connector area require the most attention to prevent liquid from entering the device.
  5. Do not submerge the computer or device in any liquid.
  6. Follow all cleaning solution manufacturers’ instructions for use including all warnings and precautions.
  7. Bleach is corrosive to connectors and epoxy and can only be used on the Honeywell Healthcare product line.

How to remove streaking from device touchscreen and camera/scanner window surface. After using the pre-moistened disinfecting wipe or cleaning solution on your Honeywell mobile computer, it is recommended that the screen and lens be cleaned with glass cleaner to remove any remaining streaking.

  1. Lightly moisten a lint-free sterile cloth with the approved glass cleaner.
  2. Wipe the screen and lens area of the device briefly and quickly wipe dry to remove streaks or spots.

What are the approved cleaning solutions that can be used on Honeywell non-healthcare grade devices?

Honeywell Engineering has performed testing to show that various disinfectants should not harm the computer when used properly. We advise customers to consult the disinfectant solution’s manufacturer labeling for specific information regarding its efficacy against specific infectious pathogens.

Important: Do not use bleach. Damage caused using cleaners other than those listed below may not be covered by the warranty.

The following is the list of approved cleaning solutions:

  • Diversey® Oxivir TB - Benzyl alcohol, hydrogen peroxide
  • PDI® Sani-Cloth Prime Germicidal Disposable Wipe – Ammonium chloride .61%, ethyl alcohol 27.3%, isopropyl alcohol 28.7%.
  • Clorox® Disinfecting Wipes - Dimethyl benzyl ammonium chloride .184%, ethylbenzyl ammonium chloride .184%
  • Isopropyl alcohol 70%
  • PDI® Super Sani-Cloth - Isopropyl alcohol 55%, ammonium chlorides .25%
  • Diversey® Virex II - Ammonium chloride 8.7%
  • Windex® Original by SC Johnson Company - Isopropyl alcohol and ammonia
  • Acetic acid, 10% in water
  • Ethyl alcohol, 10% in water
  • Mild soap solutions

How can I find Honeywell product user guides to review cleaning instructions?

We encourage you to consult your Honeywell product user guide for your specific cleaning directions.

How to find your Honeywell product user guide. The following is the instruction on how to find your Honeywell product user guide.

  1. Go to https://www.honeywellaidc.com/. This is the homepage for “HONEYWELL SAFETY AND PRODUCTIVITY SOLUTIONS”.”
  2. At the top righthand side of the page, locate the SEARCH box.”
  3. Place the name of your product in the search box window along with the words “user guide”. Examples of search terms would be:
    • CT40 User Guide
    • Xenon 1950g User Guide
    • PX940 User Guide
    • RP4 User Guide
    • PC43 User Guide
  4. Once you have entered the words, click return. You will be brought to the Honeywell website location where you can find the desired document.”
  5. Find your user guide and click to open. This will open a PDF version of the product user guide.”
  6. Once your user guide is open, you can search the index for cleaning your device or do a document search on the term “clean” or “cleaning.

Example of Honeywell Product User Guides. The following are examples of different product user guides and their cleaning instructions.

What devices are considered part of the Honeywell non-healthcare solutions?

The following are the devices approved for the Honeywell non-healthcare cleaning instructions.


For more information

Honeywell Productivity Products
9680 Old Bailes Road
Fort Mill, SC 29707


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Copyright © 2020 Honeywell International Inc. All rights reserved.


Barry J. Ewell

Barry J. Ewell is a Senior Content Marketing Communications Specialist for Honeywell Industrial Automation. He has been researching and writing on supply chain topics since 1991.